Pickering Volkswagen

What a great experience recently dealing with Tyler C. And George G. at Pickering Volkswagen. Not being entirely familiar with the VW Tiguan R-line, Tyler took the time to walk me through key features of the vehicle without using gimmicks or pressure sales tactics. George was great in navigating inventory based on my needs and settling on a terms suitable to my needs. Do not hesitate to visit Pickering Volkswagen and ask for Tyler and George.

I financed a 2018 Volkswagen Golf R through Pickering VW, and I'm not someone who normally writes reviews but the treatment and welcoming that I was given by Tyler Cartier specifically, as well as all of the other staff members that did their best to get me the rates I was after, was wonderful. The process was seamless. From the appraisal of the vehicle I was trading in, to getting the loan for the vehicle, and finally to today which was delivery day where I arrived and everything on the back-end was taken care of, all I had to worry about was signing some documents and then exchanging keys. Everyone involved did a great job and helped me get into the car that I wanted at an extremely reasonable price, and for that I am very grateful. Thank you, Pickering VW!

I can't say enough good things about my experience with Andrew! Right off the bat he greeted me with a smile. Kind, curious and really focused on my needs. Understood exactly what I was looking for and sealed the deal with a firm handshake! Andrew has made me a Pickering Volkswagen customer for life! I will be recommending my family and friends to him!

If you’re looking for a vehicle but don’t have much experience with cars, I would recommend this spot, specifically Andrew! We had an amazing experience from start to finish working with Andrew Reid. He’s very experienced, knowledgeable and has great customer service skills. He arranged all the appointments around our busy schedule, answered all our questions, and made sure we were well taken care of. Whenever we had an issue, he was quick to troubleshoot and solve the problem. We got our vehicle in less than a week and even after we got it, Andrew continued to check in. Definitely exceptional customer service, will not go anywhere else in the future. He’s a huge asset to Volkswagen! Thanks for all your help!!

BUYERS BEWARE ! This place is ridiculous. So, I bought my car on December 13, 2023 everything went smooth. We agreed on the 4.99% rate and some extras such as matts and oil change and also a false promise that I will have my car ready by first week of January. As I was leaving the dealership I saw an older man in tears literally tears crying to have his issue resolved. I was suspicious right then and there also the sales rep did not give me any paper work. Well fast forward to January, I tried to call them numerous times and finally they broke the news to me that it will be 5.49% and trying to put me in another car which was higher than MSRP on VW.ca. I was told that Volkswagen Canada prices do not reflect on their dealership price. My sales rep got very defensive and rude with me. I'm the most calm person ever but he managed to make me very upset. Anyways, I got my deposit back and got the car way cheaper at anothet Volkswagen dealership. AVOID THIS PLACE AT ALL COST ! try to shop at different Volkswagen dealership and see it yourself the price difference and the level of customer service.